A visualization tool provided by third-party websites and sometimes Verizon itself, depicts areas potentially affected by service interruptions. The map often utilizes crowdsourced data, reported issues, and proprietary information to estimate the scope and severity of disruptions affecting Verizon Fios internet customers. For instance, if multiple users in a specific zip code report a loss of internet connectivity, the map might highlight that region as experiencing a possible outage.
This visualization is important for several reasons. It allows subscribers to quickly assess whether a problem is localized to their premises or affecting a wider area, which helps in troubleshooting. It can also provide an early indication of a widespread service interruption, enabling users to prepare for potential inconveniences. Historically, such tools have evolved from simple message boards to sophisticated, interactive displays offering detailed information about reported problems.