This entity is a significant loan servicer contracted by the U.S. Department of Education. It manages the billing and other services for federal student loans held by borrowers. Individuals with federal student loans may find that this organization is responsible for processing their payments, providing information about loan balances, and assisting with repayment plan options.
Its role is vital to the federal student loan system, ensuring accurate loan servicing and providing borrowers with the tools and resources necessary to successfully manage their debt. Understanding the functions of this organization is essential for borrowers seeking to navigate the complexities of student loan repayment, including income-driven repayment plans, deferment, and forbearance. Furthermore, it plays a role in helping borrowers avoid delinquency and default, thereby minimizing negative consequences on their credit scores.