A software application that provides a visual representation of organizational workflows, allowing stakeholders to document, analyze, and optimize these processes. This type of application enables the creation of diagrams illustrating activities, decision points, and data flows within an organization. For example, a company could use such a tool to map out its order fulfillment procedure, identifying bottlenecks and areas for improvement.
This approach is important because it promotes clarity and efficiency within an organization. Benefits include improved communication, reduced errors, and better resource allocation. Historically, these activities were done manually using flowcharts and diagrams, but specialized software significantly enhances the process, enabling more complex modeling and analysis, and fostering a culture of continuous improvement.